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Find the Best Medical Alert Systems in Billings, MT

About 16% of people in Billings are 65 or older, according to the U.S. Census Bureau. Many can benefit from medical alert systems, which help seek out immediate help during an emergency. The Billings Gazette has partnered with ConsumerAffairs to create this guide by comparing local popularity, medical alert plans, pricing and regional availability of 30 businesses and choosing eight favorites from the top monitored medical alert companies in Billings.

Companies pay ConsumerAffairs to be accredited, and the Billings Gazette and/or ConsumerAffairs may receive compensation when you click a link, call a number or fill out a form on this site.

Compare Billings Medical Alert Companies

What to look for in a medical alert system in Billings

billings skyline

Medical alert systems help older Billings residents and those with disabilities continue to live independently. Their most basic function is to connect the user to help after a fall or during another emergency. These devices can be worn around the neck, on a belt or on the wrist and activated with the push of a button or even automatically after detecting a fall.

Depending on your lifestyle, you can choose a system that’s designed for the home or for mobile use. Here are important features to consider before making your purchase:

  • Monitoring: Monitored medical alert systems connect you to a professional monitoring center, where trained operators, available 24/7, can speak with you and dispatch help if necessary. Unmonitored systems connect the user to a prearranged list of contacts.
  • Landline/cellular connectivity: At-home systems either work over an existing landline or through a cellular network, while on-the-go systems are always cellular. If you choose a cellular option, you don’t need to have an existing cell phone plan.
  • Wearability: Wearable devices include necklaces, wristbands, watches and belt clips. Some devices work in conjunction with a base station, while others work independently. Chose one that fits your style and feels comfortable.
  • Battery life: In-home wearable buttons last from two to five years. Most consoles or base stations include a backup battery that will run for over 24 hours if the power goes out. Mobile wearable devices with tracking technology last for one to three days before they need to be recharged.
  • Water resistance: Most Billings companies offer devices that can be worn in the bath or shower, where slippery surfaces can cause falls.
  • Fall detection: Some devices can detect when the user has fallen and automatically alert the monitoring center or a contact, without the press of a button. Fall detection technology usually costs a monthly fee.
  • Medical alert system with GPS: On-the-go medical alert systems have GPS location technology, so responders know exactly where you are in the event of an emergency.

In addition to evaluating these features, look for a company that has mainly positive reviews from customers and easy device setup and installation. Compare pricing, taking into account any contract term, equipment, shipping, activation or cancellation fees. Find out about product warranties to make sure your equipment is covered. Check for a trial period.

How much does a medical alert system cost in Billings?

Medical alert system prices vary depending on the company, type of system, system features and whether you choose monitored service. If you opt for monitoring, there’s often no equipment charge; instead you pay a monthly fee between $20 and $50. Fall detection is up to $10 extra per month.

Mobile medical alert systems are generally a bit pricier than at-home systems. You also may have to pay extra if you want professional installation, though most medical alert systems are simple to install yourself. Promotions are common among medical alert system companies in Billings, so look for deals that include free shipping or even a month of free service.

Unmonitored medical alert systems have an initial cost to buy the equipment but no monthly charge. These systems cost anywhere from $25 to $250.

Billings medical alert system FAQ

Are there any free medical alert systems?

No, all medical alert systems require some sort of payment, whether it’s a one-time fee for unmonitored equipment or a monthly fee for a monitored service.

How do medical alert systems work?

With a medical alert system, a user has a wearable device with a button they can push to activate a call for help. If the system is monitored, the user is connected to a monitoring center and can speak with an operator, who can send emergency assistance. If the system is unmonitored, the system calls predetermined contacts and/or 911. Some medical alert systems have automatic fall detection, which can call for assistance automatically without the push of a button.

Does a Life Alert system require a landline?

No, a landline is not required for a Life Alert system.

Are medical alert systems tax deductible in Montana?

We recommend speaking to a tax professional to find out if a medical alert system qualifies as a deductible medical expense.

Billings medical alert company information

Accredited Partner

Medical Guardian

Medical Guardian offers at-home and portable medical alert systems featuring fall detection technology, 120-hour battery life and device-to-base signal range up to 1,300 feet. The company does not require any contracts or equipment fees. Fully customizable plans are as low as $27.45 per month for in-home systems.

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Accredited Partner

Philips Lifeline

Philips Lifeline sells three in-home and on-the-go medical alert products. Users can choose to add features like fall detection, GPS locating and two-way voice communication. Customers receive a personalized response plan with each package. There is a one-time activation fee to get started. Philips Lifeline’s at-home plans start at $29.95 per month, while the on-the-go plans begin at $49.95 monthly.

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Accredited Partner

Bay Alarm Medical

Bay Alarm Medical offers monitored in-home, on-the-go and in-the-car medical alert systems. Features include water-resistant devices, long battery life, LTE cellular technology and automatic fall detection. The in-the-car plan uses a mobile app to share and store vehicle location and a driver profile that outlines the user’s medical needs. All systems include a 30-day risk-free trial. Bay Alarm Medical’s monitoring systems start at $19.95 per month.

Bay Alarm Medical
Accredited Partner

Medical Alert

Medical Alert sells home and mobile medical alert plans with waterproof wearable devices. Customers can add special features, such as fall detection and GPS location services. Caregivers can check in on loved ones through the company’s mobile app. Users who pay annually and semiannually receive discounts. Medical Alert’s monthly cost for its systems starts at $19.95.

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Billings Clinic

Billings Clinic sells four main life alert products by Philips Lifeline, including at-home and on-the-go systems. Monthly costs range from $33 to $59 per month. The GoSafe mobile help button requires a one-time purchase fee of $100, and all HomeSafe units require a one-time installation fee of $35. Billings Clinic is located at 2800 10th Ave. N., Billings, MT 59101.

Billings Clinic

Senior Safety

Senior Safety offers in-home and on-the-go life alert systems with options for fall detection and GPS tracking. At-home devices are usable in the bath or shower. According to the company, operators answer the call within 30 seconds and then connect users to emergency services or a loved one. Senior Safety’s pricing starts at $19 per month and includes a 30-day money-back guarantee and no fee for cancellation.

Senior Safety

Medical Care Alert

Medical Care Alert sells at-home devices for landlines or cellular networks and on-the-go devices with GPS tracking. All devices include an emergency button and two-way voice communication. Customers can pay quarterly, semiannually or annually. The company includes a risk-free trial. Medical Care Alert’s monitoring cost starts at $27.45 per month and varies based on device type.

Medical Care Alert

Vital-Link provides medical alert products that work over landlines and cellular networks. Customers can choose between a necklace or a bracelet, but fall detection is only available on the necklace. All transmitters have a backup battery that lasts up to 30 hours. Products can be returned with a money-back guarantee for up to 30 days after purchase.

Vital-Link