Start here with Total Home Protection

When we bought our house they had Total Home Protection and we just kept it. We've taken advantage of the additional benefits. We bought a dishwasher and did an upgrade off of that. When we had to get our gas line replaced, the gas line in the house itself could not be brought up to current requirement and Total Home Protection replaced it all at no charge to us. That was great. They have been very good. Our experience with them has been very positive and responsive.

When I moved here, my daughter already had Total Home Protection, so she thought that would be the thing for me too. Their service is excellent and they've done a great job. I have also taken advantage of additional benefits as one of their customers a few times. They were always been very prompt to getting somebody out here, but I did have a problem. This Thanksgiving my furnace went out a night before Thanksgiving and I contacted Total Home Protection. I swear they did everything they could trying to find somebody to come out and fix it even on an emergency, but nobody would come until Monday, but sure wasn't Total Home Protection's fault because they really tried. They had somebody here on Monday morning. They did the best they could so I have referred them to people.

When we bought our house, the previous owners had Total Home Protection. We kept the policy and paid it. It's a basic plan that covers most everything. We've called them several times every year and they send good people out here to do the work. They have replaced the microwave for us and we got a very good microwave, a better one than what we had before, and we only had to pay a minimal difference. They were good about that. We've had them for 8 years and have been very satisfied. It's a good insurance to have on your appliances, plumbing and things in the home that matter and they get somebody out here pretty quick. They're a good company.